Total investment (€): 50,000-150,000

Franchise Fee (€): 15,000

Royalty Fee (% or €): 6%

Advertisement fee (% or €): 0

Return on Investment (in months): 24

Main Information

Industry: Retail

Country of origin: Ukraine

Year Founded: 2009

Franchised since: 2010

Company owned units: 6

Franchised units: 43

Total units: 49

Number of Employees per Unit: 12

Length of franchise agreement (in years): 3

Lviv Handmade Chocolate was founded in 2009 in Lviv and became an integral part of the Lviv modern brand. In 2010 Lviv Handmade Chocolate started to grow its chain nationwide, creating a “Lviv unique atmosphere” everywhere. Nowadays there are 49 chocolate shops in 26 cities within Ukraine and abroad. In December 2015 Lviv Handmade Chocolate started to develop its chain in Asia and opened a chocolate shop in Baku (Azerbaijan). By the end of June 2019, there were already 3 chocolate shops operating in Baku.

“Lviv Handmade Chocolate creates handmade chocolate, producing happiness” – this is the main mission of the Company. Thus, Lviv Handmade Chocolate large team is constantly working to achieve it. The largest praise and the most valuable success for the Company are to see happiness in guests’ eyes.

Full of initiative,
Have a wish to become a part of our successful Company
Love chocolate

Once you pay the lump-sum payment, you will receive the following:

the right to use Lviv Handmade Chocolate TM;
the use of a fully tested financial model;
the calculation of an economic profitability model including the pay-off period;
maintenance/support on all stages during start-up involving the project team:
elaboration of a design-project;
program software (it is individually adapted taking into account peculiarities of Lviv Handmade Chocolate business activity);
staff training and performance review carried out by the Training Centre of the Company;
concept implementation and corporate standards;
Franchisee guide, containing detailed step by step instructions, rules, documentation concerning running a business that will assist business activity during start-up and in the future;
the menu and standard recipes;
marketing assistance;
café start-up involving the project team;
process optimization of the café at the date of opening.

Franchisee’s support during Franchising Agreement duration includes:

training programs and organization of education system for employees;
the assistance of Franchising Manager to solve operational issues, answer unusual questions and contact with relevant specialists of the Company;
consistent renewal of assortment in the shop taking into account market tendency and holiday periods;
full provision of chocolate products in the shop merely from the manufacturer;
elaboration and supply of souvenir products in the shop;
provision of branded materials and dishes;
constant menu renewal in the café;
design services;
elaboration of polygraphic materials for implementing marketing events;
a possibility to use a loyalty system;
assistance to control staff performance and keep to service standards;
an opportunity to adopt the experience of partners-franchisee from other regions.